HYPERCOM MODEL #T4100

#1 – Terminal

#2 – Pin Pad for Debit

 

 

 NOTES ON OPERATION OF EQUIPMENT

Do not unplug or plug in Pin Pad with Power on

 
 
¶ To Debit:  Press “A”
 
 
¶   To Reprint:  Press “R”
 
         ¶ At the end of day, Press “E” to have money transferred to AFK’s checking account –

Look for confirmation of “Good Batch”  == GB

 

         Password ==== 0000

 

                            If no “GB, call tech support at

Save Receipt   

                               1-800-627-8008  #1

 

Must have Merchant ID # in order to receive technical support:

 

          1927 0415 0219 2441

 

 

 

 CONNECTION PROBLEMS

 

NOTE: Hypercom performed effectively when connected to the FAX line in Dr. Derasari's reception area. It would not work in Dr. Kirkpatrick's area or when connected to Dr. Derasari's cable (broadband) connection.

Fax modem is the same technology as the Terminal modem for Hypercom.

VOIP phone connection – not dependable

 

                 Static Vs Dynamic

 

If static VOIP connection, you need to know:

                   

 

MUST NOT MAKE MISTAKE WITH MONEY

 

If you overcharge customer:

        

Void transaction, press “N”

 Give void receipt to customer.

 

IMPORTANT NOTES

 

NOTE:     Void (press "N") must occur BEFORE settlement at end of

 

the day; otherwise a refund takes 10 business

 

 days.

 

Refund == “T” button

 

NOTE:   Some credit cards will prompt the terminal to ask for

a 3-digit security # (which must be entered on the

keypad).

 

NOTE:  Processing rates go up if you don’t settle each

        day.  The money is held for only 30 days.

 

NOTE:  If a magnetic defect on a credit card, you must

enter manually.

 

Manual  Instructions:

 

Call:   1-800-535-8542

 

You will be prompted to enter the following:

 

Merchant Account # - (drop 1)    927 0415 0219 2441

Credit Card # of Patient    (16 digit number)         

Expiration date    (example 0208)

 

How to enter amount of transaction – (example:  $100.00 would be 10000-no decimals),

 

The system will repeat the amount, if incorrect, hit clear and re-enter amount

 

Another prompt will be given to get the authorization number

 
 
 
 
 

 

 

 

HOME  |  MENU  |   DONATE  |  CONTACT US

The International Research Foundation for RSD / CRPS is a
501(c)(3) (not-for-profit) organization in the United States of America.

Copyright © 2005 International Research Foundation for RSD / CRPS.
All rights reserved.
For permission to reprint any information on the website, please contact the Foundation.